Razorpay is India’s most popular payment gateway that enables businesses to accept online payments. Despite its popularity, some merchants ask how to delete Razorpay account due to a change in business or a decision to move to another gateway provider.
One of the reasons for Razorpay‘s popularity in the Indian market is its ease of use. Setting up an account is straightforward, with various helpful resources available to help merchants get started.
Razorpay’s user-friendly interface, competitive pricing, and vast payment options make for an exciting experience. It’s easy for customers to pay with credit and debit cards, net banking, and UPI, so you can focus on your business.
However, some merchants may ask how to delete Razorpay account for various reasons. For example, a business may switch to another payment gateway provider offering lower fees or more features. Alternatively, a company may shut down or change its operations, making it no longer necessary to use a payment gateway.
In this post, we’ll answer the question of How to delete Razorpay account with two new methods.
How To Delete Razorpay Account?
Users can deactivate their Razorpay account by emailing customer care or using the live chat in the merchant dashboard.
Method 1: Emailing Razorpay Customer Care
Step 1: Open the email account from which you have signed up for Razorpay
Step 2: Write a mail to Razorpay customer care, requesting deletion of your account and providing a reason for the deletion. Include all the details like your Name, Mobile number, and email associated with your Razorpay account.
Step 3: Write the subject as ‘Request to Delete Razorpay Account’
Step 4: Send the mail to [email protected]
Step 5: After accepting the request, Razorpay will deactivate your account within a week.
Method 2: Via Razorpay Live Chat Option
Step 1: Go to the Razorpay Merchant Dashboard and click on the live chat icon.
Step 2: Ask the live chat representative to delete the Razorpay account.
Step 3: Provide a reason for deleting the account.
Step 4: Once your request has been approved, Razorpay will delete your account within 3 days.
The live chat method is faster because the response is immediate, within minutes, and the representative will execute the deletion immediately.
Conclusion:
I hope this article helped you to understand how to delete Razorpay account. Although deleting an account is a simple process, it is important to remember that doing so removes access to any funds stored there.
ALSO READ: How To Delete Zestmoney Account Permanently?
ALSO READ: How To Close Lazypay Account Quickly?
